Shipping Policy
Shipping Policy:
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Processing Time:
- Orders are shipped within 24 to 48 working hours after placement.
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Delivery Timelines:
- Standard delivery across India typically takes 5-8 working days.
- Deliveries to Jammu & Kashmir and North-East India may take up to 10 working days.
- In exceptional cases (product availability, extreme conditions), delivery might extend to up to 2 weeks.
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Order Tracking:
- Tracking details will be sent to your registered email address once your order is shipped.
- If tracking information isn't received within 48 hours, contact us immediately at support@davoguemilan.com.
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Courier Partners:
- Orders are shipped through trusted couriers: Delhivery, Xpressbees, Bluedart, and EcomExpress, based on your pincode.
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Delivery Issues & Resolution:
- If the tracking status shows delivered, but you haven’t received the product:
- First, check with family members, neighbors, flatmates, or office mailrooms.
- Notify us within 48 hours of receiving the delivery notification at support@davoguemilan.com.
- We will promptly coordinate with our courier partners to investigate the matter.
- Genuine cases are eligible for a full refund following an investigation (usually within 10 working days).
- Reports made after 48 hours may not qualify for refunds or replacements.
For all shipping inquiries or issues, promptly reach out to us at support@davoguemilan.com.